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Groupflows Privacy Policy
Effective as of November 9, 2023 | Last Updated on November 9, 2023
This Privacy Policy describes how Groupflows collects, uses, and discloses information associated with an identified or identifiable individual ("personal information" as addressed in applicable privacy regulations) and what choices you have around this activity. Please don’t hesitate to contact us if you have questions.
When we use "Groupflows", we are referring to "Groupflow, Inc.".
This Privacy Policy applies to Groupflows’ online productivity tools and platform, including the associated Groupflows services and anywhere that Groupflows can be accessed by you (collectively, the "Services"), Groupflows.com, and other interactions (e.g., customer service inquiries, user conferences, etc.) you may have with Groupflows. If you do not agree with this Privacy Policy, then do not access or use the Services.
This Privacy Policy does not apply to any third-party applications or software that integrate with the Services through the Groupflows platform ("Third-Party Services"), or any other third-party products, services or businesses who will provide their services under their own terms of service and privacy policies.
Age Limitations
Groupflows does not allow use of Groupflows' Services by anyone younger than 13 years old, to the extent prohibited by applicable law. If you learn that anyone younger than 13 has provided us with personal information, please contact us and Groupflows will take steps to delete such information.
Notice of Collection of Personal Information
Groupflows collects information described in the "Information Groupflows Collects and Receives" section. To learn more about your California Privacy Rights please review the "California Privacy Rights" section.
Information Groupflows Collects and Receives
Groupflows will collect and receive information through operating the Services and through other interactions with Groupflows. Such information will include any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to a particular consumer ("Customer Data"). Customer Data and other information and data ("Other Information") may be collected in a variety of ways:
Account Information
To create or update an account, you supply Groupflows with identifying information which may include your name, email address, phone number, or username. Phone number and email address are only needed if you opt-in to receive notifications or set up extra security for your account.
Usage Information
When you interact with the Services, metadata is generated that provides additional context about the way that you use the Services. As with most websites and technology services delivered over the Internet, Groupflows automatically collects information when you access or use Groupflows' Services and record it in log files. This log data may include the city you are located in, the date and time the Services were used, information about your browser type and configuration, and your device information.
Cookie Information
Groupflows uses a variety of cookies and similar technologies in Groupflows' Services to help us collect Other Information. For more details about how Groupflows use these technologies, and your opt-out controls and other options, please read the section of this Privacy Policy titled "Groupflows Cookie Policy".
All of this information is used to provide you with the Services, information regarding those Services, to improve our Services, and to create a better user experience. When you decide to provide us with your personal information, you agree that such information is sent to and stored on our servers.
How Groupflows Processes Your Information
Customer Data will be used by Groupflows in accordance with a Customer’s instructions, including to provide the Services, any applicable terms in the Customer Agreement, a Customer’s use of Services functionality, and as required by applicable law. Groupflows adheres to a limited scope with which Groupflows processes your data, and the legitimate business purposes for which Groupflows processes such data. For more information, please see the Legitimate Business Interests section below.
Legitimate Business Interests
Groupflows uses Other Information to operate Groupflows' Services and business. More specifically, Groupflows uses Other Information for the following purposes:
Compliance With A Legal Obligation
Groupflows processes Other Information when Groupflows complies with a legal obligation including to access, preserve or disclose certain information if there is a valid legal request from a regulator, law enforcement, or others. For example, a search warrant or production order from law enforcement to provide information in relation to an investigation, such as your profile picture or IP address.
Groupflows uses account information, Usage information, Cookie information, Third-Party Services Information, Contact information, Third-Party data, and additional information provided to Groupflows for compliance with a legal obligation.
Business Purposes
We rely on Groupflows' legitimate interests or the legitimate interests of a third-party where they are not outweighed by your interests or fundamental rights and freedoms ("legitimate interests"). Groupflows uses account information and Usage information for the following legitimate interests:
Providing, Updating, Maintaining, and Protecting Groupflows' Services and Business
Support the delivery of Groupflows' Services as per Customer Agreements, address service errors, security or technical issues. This serves both your interests and Groupflows' in providing, updating, maintaining, and protecting Groupflows' Services and business.
Investigating and Preventing Security Issues and Abuse
To keep Groupflows' Services secure, Groupflows may use tools like device fingerprinting and automated processing of information to understand how Groupflows’ Services is used and prevent spam or abuse.
Aggregation and De-identification
Groupflows may aggregate or de-identify your information to improve Groupflows' Services or practice data minimization and privacy by design. It is in Groupflows' interest to research and improve the Services. It is in your interest to practice data minimization and privacy by design with respect to your information.
Compliance with Laws and Legal Requests
It is in Groupflows' interest and the interest of the general public to prevent and address fraud, unauthorized use of Groupflows, violations of Groupflows' terms or other harmful or illegal activity; to protect Groupflows, Groupflows' users or others, including as part of investigations or regulatory enquiries; or to prevent death or imminent bodily harm.
For Communication Purposes
Groupflows uses your information to respond to your requests, send service-related emails and other communications, and manage billing and account administration.
Groupflows Cookie Policy
Groupflows values your privacy and we are committed to being transparent about Groupflows' use of cookies and similar technologies. This Cookie Policy explains what cookies are, how Groupflows use them, and how you can manage your preferences. By using Groupflows' website, you agree to Groupflows' use of cookies in accordance with this policy.
What are cookies?
Cookies are small files that are placed on your computer, mobile device, or tablet by websites you visit. They are widely used to make websites work more efficiently, as well as to provide information to the website's owner. There are two main types of cookies: session cookies and persistent cookies. Session cookies are temporary and are automatically deleted when you close your browser, while persistent cookies remain on your device for a set period or until you manually delete them.
How does Groupflows use cookies?
Groupflows uses cookies for various purposes, including:
Essential cookies:These cookies are necessary for the proper functioning of Groupflows' website and cannot be switched off. They enable core functionalities such as security, network management, and accessibility.
Performance and analytics cookies:These cookies help us understand how visitors interact with Groupflows' website by collecting and reporting information anonymously. Groupflows use this information to improve the user experience and performance of Groupflows' website.
Functionality cookies:These cookies enable Groupflows' website to remember your preferences (such as language or region) and provide enhanced, more personalized features.
Third-party cookies:In addition to Groupflows' own cookies, Groupflows may also use third-party cookies to provide additional services and functionality, such as social media sharing, embedded content, or analytics. These third parties may set their own cookies and may have their own cookie policies. Groupflows recommend reviewing the privacy policies of these third parties to learn more about their data practices.
Managing Your Cookie Preferences
You have the right to decide whether to accept or reject cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. However, please note that disabling cookies may affect the functionality and features of Groupflows' website and may prevent you from taking full advantage of Groupflows' Services.
Changes to this Cookie Policy
Groupflows may update this Cookie Policy from time to time in order to reflect changes in Groupflows' practices or for other operational, legal, or regulatory reasons. When Groupflows make changes, Groupflows will update the "Last Updated on" date at the top of this policy. Your continued use of Groupflows' website constitutes your acceptance of any updates to this policy.
During a Change to Groupflows’ Business
If Groupflows engages in a merger, acquisition, bankruptcy, dissolution, reorganization, sale of some or all of Groupflows assets or stock, financing, public offering of securities, acquisition of all or a portion of Groupflows' business, a similar transaction or proceeding, or steps in contemplation of such activities (e.g. due diligence), some or all Other Information may be shared or transferred, subject to standard confidentiality arrangements.
How Groupflows Shares and Discloses Information
This section describes how Groupflows may share and disclose Information, as described in the section entitled "Information Groupflows Collects and Receives" above. Customers determine their own policies and practices for the sharing and disclosure of Information to third parties. Groupflows does not control how a Customer or any third party chooses to share or disclose Information.
Third-Party Service Providers and Partners
Groupflows may engage third-party companies or individuals as service providers or business partners to process Information and support Groupflows' business. Groupflows will never sell your personal Information to third parties for any reason, including lead generation and market research. Groupflows will only share Information with third parties under the following circumstances:
With Consent
Groupflows may share Information with third parties when Groupflows has consent to do so from the user or as otherwise permitted in this Privacy Policy.
Data Retention
Groupflows may retain Information pertaining to you for as long as necessary for the purposes described in this Privacy Policy (such as to provide the Services, including any optional features you use, and to provide customer support). This may include keeping your Other Information after you have deactivated your account for the period of time needed for Groupflows to pursue legitimate business interests, conduct audits, comply with (and demonstrate compliance with) legal obligations, resolve disputes, and enforce Groupflows' agreements.
Groupflows takes security of data very seriously. Groupflows works hard to protect Information you provide from loss, misuse, and unauthorized access or disclosure. Given the nature of communications and information processing technology, Groupflows cannot guarantee that Information during transmission through the Internet or while stored on Groupflows' systems or otherwise in Groupflows' care will be absolutely safe from intrusion by others. When you click a link to a third-party site, you will be leaving Groupflows' site and Groupflows does not control or endorse what is on third-party sites.
Changes To This Privacy Policy
Groupflows may change this Privacy Policy from time to time. Laws, regulations, and industry standards evolve, which may make those changes necessary, or Groupflows may make changes to Groupflows' services or business. Groupflows will post the changes to this page and encourage you to review Groupflows' Privacy Policy to stay informed. If Groupflows make changes that materially alter your privacy rights, Groupflows will provide additional notice, such as via email or through the Services. If you disagree with the changes to this Privacy Policy, you should deactivate your Services account.
Do Not Track Requests
While Groupflows values user privacy, Groupflows does not currently respond to DNT browser requests. Groupflows already limits the data it collects to the minimum amount necessary to provide the Services effectively, and all analytics data associated with Groupflows is anonymized by design.
California Privacy Rights
This section provides additional details about the personal information Groupflows collect about California consumers and the rights afforded to them under the California Consumer Privacy Act or "CCPA," as amended by the California Privacy Rights Act or "CPRA".
California law requires that Groupflows detail the categories of personal information that Groupflows collect and disclose for certain "business purposes," such as to service providers that assist us with securing Groupflows' services or marketing Groupflows' products, and to such other entities as described in earlier sections of Privacy Policy.
In addition to the information provided above in the "Information Groupflows Collects And Receives" section, Groupflows may collect the following categories of personal information from you, your employer, data analytics providers, data brokers, and Third-Party Services for Groupflows' business purposes:
Identifiers/contact information; Commercial information; Internet or electronic network activity information; Financial information; Geolocation information; Professional or employment-related information; Audio and visual data; In limited circumstances where allowed by law, information that may be protected under California or United States law; and Inferences drawn from any of the above categories.
Groupflows collects this information for the business and commercial purposes described in the "How Groupflows Processes Your Information" section above. Groupflows shares this information as described in the "How Groupflows Shares and Discloses Information" section above. Groupflows does not sell (as such term is defined in the CCPA or otherwise) the personal information Groupflows collects (and will not sell it without providing a right to opt out). In addition, Groupflows may allow third parties to collect personal information from Groupflows' sites or services if those third parties are authorized service providers who have agreed to Groupflows' contractual limitations as to their retention, use, and disclosure of such personal information, or if you use Groupflows' sites or services to interact with third parties or direct us to disclose your personal information to third parties.
Subject to certain limitations, the CCPA provides California consumers the right to request to know more details about the categories or specific pieces of personal information Groupflows collect (including how Groupflows use, disclose), to delete their personal information, and to not be discriminated against for exercising these rights.
California consumers may make a request pursuant to their rights under the CCPA by contacting us at team@groupflows.com. Groupflows will verify your request using the information associated with your account, including your email address. Government identification may be required. Consumers can also designate an authorized agent to exercise these rights on their behalf. Authorized agents must submit proof of authorization.
Contacting Groupflows
Please also feel free to contact Groupflows if you have any questions about this Privacy Policy or Groupflows’ practices, or if you are seeking to exercise any of your statutory rights. Groupflows will respond within 30 days (and within 24 hours under most circumstances). You may contact us at team@groupflows.com.