When you install Groupflows on Discord Groupflows requests these permissions:
You should not disable any of these permissions since Groupflows needs them.
In most cases, enabling these permissions when you download Groupflows works immediately. However, some users discover that they still cannot use Groupflows in Discord after granting these permissions. There are several possible causes for this.
This guide walks through each step you should take to troubleshoot Discord permission issues. You should follow these steps on a desktop computer since Discord's menus are harder to navigate on mobile.
Look at the list of users and apps located on the right side of the Discord channel where you're trying to use Groupflows. If Groupflows doesn't appear in this list that means Groupflows does not have permission to access the channel you are in.
This can happen if you are using a private Discord channel, or if you gave Groupflows a Discord role that is not allowed to see the channel. It can also occur if the category the channel is in within Discord's permission settings is set to private.
You can fix the private channel/category problem by following these steps:
Channel permissions can overwrite category permissions, so check the settings of each individual channel where you want to use Groupflows even if you granted permissions at the category level.
If you can see Groupflows in the channel but you still can't use it there may be a server-wide permission issue with Groupflows itself or the role you assigned it.
You can quickly check to see if this is the case by running the admin test:
Once you've changed Groupflows' role to admin, try typing a command (such as "/help") to see if it works.
If Groupflows still doesn't work that confirms there is an issue with Groupflows itself. You should contact us on our Discord support server if this happens.
However, if Groupflows successfully responds that confirms there is a permission problem within your server, since the admin role overrides all Discord permissions.
The only way to fix this is to carefully look at the permission settings of the various levels within your Discord server. Here are the steps you can follow to do this:
This type of permission problem commonly occurs when you give Groupflows a role where the required permissions are disabled, since role settings will override the permissions you initially granted Groupflows.
Similarly, it can occur when you give Groupflows a role without realizing the role doesn't have the required permissions in a particular channel. (Channel-specific role settings override server-wide role settings.)
Sometimes Discord updates change the way roles interact with channels, interrupting roles which previously worked. If Groupflows suddenly starts showing signs of a permission issue you should always run the admin test to start troubleshooting.
You can learn more about how Discord's permission system works here.
NOTE: don't give Groupflows the admin role when you aren't running these tests.
Last updated on June 4, 2025